Service
Track & Trace
Real-time visibility on every load, with proactive updates and a direct line to your rep from pickup through delivery.
Overview
Know Where Your Freight Is, Without Chasing It
The worst part of shipping is the silence. Tranzfactor closes that gap with active track and trace: we monitor every load, confirm each milestone, and reach out the moment something needs your attention, so you’re never left guessing.
When a pickup slips, weather hits, or an appointment changes, we work the problem and bring you a solution, not just a status.
Included
What This Service Includes
- Live pickup and delivery tracking on every load.
- Proactive updates by phone and email at each milestone.
- A direct line to the rep who booked your freight.
- Fast exception handling when timing or details change.
Ideal Fit
Best For
A fit for shippers who want real visibility, a single accountable contact, and quick answers when a load doesn't go exactly to plan.